Digital Commercial Sales Manager

Location: Leamington Spa or London
Reports to: Commercial Director


Overview of Role

To manage, develop and deliver the Genba partnerships/revenue, assuming responsibility for growing the Genba business through both our existing client base and new commercial opportunities.



  • Responsible for managing allocated publisher and etailer relationships through regular client meetings, day to day liaison and delivering a first-class account management service.
  • Pro-actively plan new product releases with the publishing partners, suggesting and evaluating exciting marketing programmes to drive pre-orders, launch and on-going sales and creative opportunities to roll out to the Genba etailer network.
  • Effectively communicate all publisher and etailer activity to the Operational team to efficiently set up such programmes, ensuring all programmes are fully set up well before going live.
  • Working with the commercial team to promote and extend exclusive relationships with etailers with each AAA Publisher.
  • Manage the key etailer relationships focussing on new releases, marketing planning, promotional planning and initiatives to drive sales.
  • Create annual account plans for partners
  • Work with the Commercial Director/CCO on expanding the Genba network, to include reviewing new software genres, new business negotiations, contractual negotiations and briefing the new partnerships into the Operational team.
  • Prepare sales materials and proposals to support the business development efforts.
  • Monitor accounts sales performance and make recommendations to the Commercial Director
  • Attend and present at client meetings.
  • Attendance at key events/tradeshows to promote the Genba offering.


Professional Skills

  • Strong account management experience working with high-profile, global businesses.
  • Strong interpersonal skills and a good sense for business opportunities.
  • Strong analytical and number skills combined with creativity, efficient and result oriented working style.
  • Strong negotiation skills.
  • Problem solver; ability to drive changes and process improvements as our business continues to grow
  • Ability to work across an array of tasks with experience navigating complex problems.
  • Excellent communication skills with a very pro-active approach.
  • Meticulous attention to detail and organisational skills essential.
  • Strong network within the videogames industry.
  • Willingness to travel.


Desirable Experience

  • 3 years plus of proven account management/digital sales or business development in a digital marketplace or videogames industry.
  • Experience and connections in Software business (Microsoft, Adobe, Symantec, Magix, F-Secure).
  • Experience within a digital environment.
  • Experience in digital account management.
  • Language skills appreciated but not essential.
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External Producer / Technical Project Manager 

Location: Leamington Spa
Reports to: COO


Overview of Role

  • This role is responsible for leading the Genba Platform feature strategy and delivering this vision by collaborating with Genba’s outsourced development partner, its clients and internal stakeholders.
  • In doing this, their objective is to drive sales and client growth in current and new verticals with the objective to grow the platform and its value to clients and shareholders.
  • Focusing on client-based product strategy (market research, portfolio analysis, core competences and capabilities, strategy planning, ideas generation and prioritisation), development (project management in development, through to release management and implementation), this role will work very closely with the CTO, COO, Commercial Team, IT Project Manager and external development team to deliver market leading products and services
  • The key success criteria for this role are: the creation of market-led products, strong proposition development, a well-managed NPD process, and the commercial success of Genba products.


  • Prepare and present options for product strategy to stakeholders, based on external and internal analysis.
  • Analyse current feature set and product life-cycle based on Genba’s strategy
  • Analyse Genba’s capabilities and core competences
  • External (Opportunities, threats, issues, forces in the market)
  • Evaluate current and new verticals to expand Genba’s existing reach in cooperation with Genba’s Commercial department.
  • Work closely with the Commercial department to research and map client, market needs and competition.
  • Analyse market and value chain parties’ value and share of revenue
  • Support investigation and review of emerging innovative technologies and trends

Product Development

  • Work to build and maintain Product Development Roadmaps that can be used internally and shared with top tier clients.
  • Build high level specifications and epic user stories for briefing Development.
  • Project manage new products and features in development, managing internal and external stakeholders including partners and development teams.

Product Launch

  • Work with Commercial (including marketing) to build product marketing collateral and launch plans of new products, services and modules to offer added value services to existing clients.
  • Work closely with the CTO to ensure product development information flows throughout all stakeholders.
  • Maintain documentation for product management governance.
  • Build training plans for staff, e-learning content and training notes for clients, and deliver training when appropriate.
  • Provide (front line product) support to Commercial and Operational teams at launch of new services/products
Apply Here